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Embassador Companion 24/7

The Embassador™ Companion 24/7 app is a personalized educational app that helps people with diabetes improve management of the condition. The app empowers users with tailored lifestyle content, tracking resources and actionable insights.

The Embassador Companion 24/7 app can help users find quick, reliable answers to diabetes-related questions. Individuals can also use the app to track self-care tasks such as insulin injections and glucose readings.

For complete information, visit Embassador Companion 24/7.

App Category:
  • Device Manufacturer-Provided Companion Apps
  • Diabetes Self-Management Tools &/or Education
Intended User:
  • Caregiver
  • Person with Diabetes

Using the app, users can:

  • access diabetes-friendly recipes, educational articles and nutritional information
  • create and share personal data reports
  • find answers to diabetes-related questions
  • set and track five pre-identified personal goals
  • receive in-app reminders to take a glucose reading or medication
  • set goals and track progress
  • sync data from popular health apps
  • resources for proper injection technique.

The app’s partnership with CalorieKing™ also makes it great for individuals with diabetes who want to keep track of their carbohydrate intake. Users can access the nutritional information of over 65,000 foods (including restaurant menu items) to guide healthy food choices.

Diabetes Self-Management Education and Support (DSMES) is structured around seven diabetes self-care behaviors, known as the ADCES7 Self-Care Behaviors®. Diabetes care and education specialists can help you set priorities and work with you on improving your own management in each of the following areas:

  • Healthy Eating - Consuming a wide variety of nutrient-rich foods for health.
  • Monitoring - Tracking data influencing diabetes outcomes.
  • Reducing Risks - Recognizing risks and adopting behaviors to prevent diabetes complications.
  • Problem Solving - Identifying and solving issues for better diabetes outcomes.

The Embassador Companion 24/7 App works on Apple and Android devices. Users need internet access to browse the app and view the educational content.

For successful app use, individuals must:

  • have an Apple or Android device
  • access wireless internet
  • download the app
  • register for an account with their name, email and desired password
  • answer a few questions to get a tailored educational plan within the app.

Is the Embassador Companion 24/7 App Safe and Secure?

  • Embassador Companion App users must create an account with a valid email and password. The password must be a minimum of 8 characters long and include one upper and one lowercase letter, and use a number.

Compatibility with Electronic Health Records (EHR) systems:
No
Health Provider Access to Patient Data:
Yes
Secure Messaging or Communication Channels:
Yes
Device Integrations:
IOS, Android, Computer Availability:
  • iOS
  • Android

The app does not:

  • allow care providers to monitor patients remotely
  • give users the ability to log oral medications
  • sync with wearables, such as an Apple Watch.

  • The app’s guidance is AI (artificial intelligence)-driven.
  • Contact 911 if you have an emergency.
  • Contact your provider if you have non-emergency health concerns.

Use in Practice:

How Can I Use the Embassador Companion 24/7 Care App in My Practice?

Care providers can confidently use the app as an educational resource for patients between visits. Practicing Certified Diabetes Care and Education Specialists (CDCESs) helped develop the app.

The educational content is consistent with ADA Practice Guidelines and ADCES7 Self-Care Behaviors. App users can download logged data reports. Users can share PDFs with a care provider by email, guiding data-informed conversations between patients and providers.

How Does the Embassador Companion 24/7 App Benefit My Patients? 

The Embassador Companion 24/7 App caters to various learning styles with video tutorials, written content and a 24/7 chat function with Briight, the app’s AI assistant. Patients can get quick, reliable answers and refresh themselves on best practices concerning insulin therapy and managing glucose levels.

The resources in the Embassador Companion 24/7 App may help users:

  • adopt healthy habits, starting with small, actionable tasks
  • maintain steady glucose levels
  • learn self-management skills.
Professional Portal Availability:

The app is for people with diabetes. There is no professional portal available.

The app is free to download on Apple or Android devices. Users do not need a license or subscription.

  • Type 1 Diabetes
  • Type 2 Diabetes

Compliance:

The app is compliant with privacy requirements in the United States.

The Embassador Companion 24/7 offers online resources to support app users, including:


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DISCLAIMERS:

This site and its services do not constitute the practice of medical advice, diagnosis or treatment. Always talk to your diabetes care and education specialist or health care provider for diagnosis and treatment, including your specific medical needs. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately. To find a diabetes care and education specialist near you, visit the ADCES finder tool.

ADCES and danatech curate product specifics and periodically review them for accuracy and relevance. As a result, the information may or may not be the most recent. We recommend visiting the manufacturer's website for the latest details if you have any questions.


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